Monday, 15 May 2017

Joovy showcases new and improved line at JPMA Show in Anaheim

Joovy, the family gear company that puts family and customer service first exhibited new and updated products this month at the inaugural JPMA and Anaheim Baby Shows. In February 2015, Joovy launched an aggressive plan to overhaul its product line which was completed in October 2016, two months ahead of schedule. The entire line was on display at the Anaheim Convention Center, May 10 – 13, Booth 1705.

Joovy products are manufactured using the highest-grade materials and extensive product testing shows commitment to excellence. Internal tests are conducted on all products so there’s no compromise on quality, value, and functionality. The line offers parents more value for their money to create a loyal and satisfied customer.

“Our gear is designed to simplify parenthood and create happiness in families,” says Robert Gardner, President of Joovy. “We encourage families to enjoy the moments, because it goes fast. Our team is here to provide support and help parents get the most out of their gear, so they can focus on the little people in their lives. Making memories is what it’s all about. We welcome all to our family and want parents to know we are here for them.”

Joovy simplifies the equation for families and takes the hassle out of gear functionality by offering customer service in extended hours and over weekends. Support comes in many ways including active listening on Facebook, Instagram, and Twitter. Active engagement on website chat along with answering the phones remains the most popular form of communication. Having the ability to get assistance beyond the store’s hours is a valuable comfort we strive to offer. “Sometimes parents just want to know there is someone out there who understands,” Gardner continues. “Our team stays in touch with parents during moments when they need help setting up a product or ordering a spare part. As parents ourselves, we get it.”

In 2016 every stroller, playard, and high chair was updated with improvements designed to simplify their use and make the experience with them the absolute best possible. Parents are busy with babies, kids, and life, which happens so quickly. By providing them a variety of affordable solutions for every possible need, families can spend more time enjoying life’s little moments before they’re gone.

Follow Joovy on Twitter @joovy and connect with us on Facebook and Instagram. To request an appointment, email pam.


About Joovy:

Joovy is a privately held US company founded by Robert Gardner, which focuses on innovative design and sturdy construction of strollers, playards, high chairs, toys, and other juvenile products. Joovy, headquartered in Dallas, Texas, has additional offices and warehouse distribution facilities in Irvine, California.