Thursday, 12 February 2015
This is why I bought a Joovy…I noticed that the Groove I purchased a month ago had a wobbly wheel, so I called Joovy this morning. Within about 3 rings, Dave answered the phone and ordered a replacement for me. The whole call took only 4, yes 4 minutes. In a day and age where customer service has been replaced by automated systems and representatives in a foreign country that cannot be understood, I got a human being on the phone that I could understand in seconds, and who took care of my issue in minutes. Thank you Joovy (and Dave), you made a customer for life!
Kelly, thank you so much for your note. We are building our brand on customer service. While we think our products are pretty darn awesome, we really are about taking care of them while they serve you and your family.
Thursday, 12 February 2015
Check out who just turned one!
Happy birthday Addison Marie! Deanna and Stephen Stagliano celebrated their daughter’s first birthday over the weekend. The party was themed,”sprinkled with love” and was festively decorated with bright pink, lime green, yellow, turquoise and metallic gold color scheme. The Good Carma Girls were the party organizers for this milestone event and Dusty Lu Photography captured the party in photographs.
We think it’s pretty cool that the birthday girl got to have her birthday smash sitting pretty in her Joovy Nook in Orangie. A girl’s got to look good getting birthday cake on her face and mommy’s such a good sport with cake on her face too!
Read more about the party here.
Wednesday, 11 February 2015
The Caboose VaryLight is SO EASY to put together! Check out this time lapse video!
Tuesday, 10 February 2015
It’s the week of love and we hope your heart is bursting full of joy and passion for those precious loved ones, especially the little ones in your life.
Hope there’s chocolate or your favorite sweet treat waiting for you around the bend! Happy Valentine’s Week!
Love is here to stay and that’s enough!
The Beatles, Things We Said Today
Tuesday, 10 February 2015
The universal question asked by every parent expecting their second, third or……(you name the number) child is, “what’s the best double stroller?” This can be a confusing and oftentimes overwhelming purchase. What do you choose: a side by side or tandem? This post is an overview of our line of tandem strollers, why tandem strolling is currently “hot” right now with parents and how these unique strollers have evolved over the last 10 years.
It all started with our original Caboose design. This genius double stroller was brought to market with the sole purpose of strolling with children of different ages, a concern when number 2, 3, or 4 is expected. The idea is simple, a younger child rides up front while the older child sits or stands in the rear. Older kids often think they want to walk but, as we all know, if one is out longer than expected, or that older child gets tired, it’s nice to have options so a meltdown doesn’t ensue.
The uniqueness of the original Caboose is in its incredibly small and compact frame. This small and maneuverable stroller has a traditional full size reclining front seat for a younger child and a bench seat and standing platform in the rear for an older child. It has a compact fold and is practical and easy to use. Parents love the functionality and older kids love the fun factor of riding on the back. We say, ‘hop on board’ to convey the fun and independence this offers an older child. The Caboose Comparison Chart (below) compares all the Cabooses in the Joovy line.
A few years later, we introduced the Caboose Ultralight, a lighter weight stroller with some nice upgrades: a larger canopy, 3-position reclining seat, sealed bearing wheels and a parent organizer (included). The frame is architecturally the same as the original Caboose, just lightened up a bit with an alloy construction. This Caboose Ultralight is a great stroller for Disney trips, airport travel and everyday use.
In 2013, we added the Caboose Too Seat, a full size reclining seat that installs over the bench seat. This genius accessory is perfect for strolling with two children who are close in age (and too young for the 2.5 year age grading for the rear stand on platform). The seat is extremely easy to install and remove when the older child is ready to ‘hop on board’. The Caboose Too Ultralight is packaged with the Caboose Too Seat included.
The Big Caboose is just that; BIG by design and ideal if you have twins and an older child or triplets. It is also a solution for strolling with 3 young children. The Big Caboose comes with 2 infant car seat adapters. This triple seater has two stadium full size seats that recline to 2 positions. An older child can sit or stand on the rear and the Caboose Too Seat adds a third, full size seat if needed.
Over the years, we’ve had some awesome feedback that has compelled us to improve upon the Caboose in it’s original form.
While parents love the Caboose, here’s a list of what they wanted updated or changed:
- add more sitting room for the older child (riding in the rear) when the front seat is reclined
- have the infant car seats attach in the rear rather than the front seat
- improve the wheels
- have an auto-lock
- have a standing fold
- make tray and canopy easier to take on and off
- add cup holders
We’ve answered these requests by introducing the Caboose VaryLight, a completely updated and redesigned Caboose. The Caboose VaryLight offers maximum “vary”ability so you’re ready for everything!
Our new Caboose technology includes a telescopic frame that expands to a full size double in seconds to accommodate when more room is needed. This means the front seat can be fully reclined (to 3 positions) and the VaryLight can be extended to accommodate and give the rear rider more room to sit comfortably. In its shorter length, there is still room for the older child to stand. The beauty is that you can customize seating as needed, all in a matter of seconds. And, ‘hop on board’ still applies and adds the element of excitement for your older child. More seating space for front and rear riders. Heavily padded front seat with side wings offer ultra comfort and support.
The gorgeous graphite frame gives the Caboose VaryLight a classy, modern look while offering the best in durability and function. Constructed of 6061 aircraft aluminum, the Caboose VaryLight has an overall capacity of 110 lbs or 55 lbs per seat.
The Caboose VaryLight has the very best stroller wheels money can buy. These PU (polyurethane) wheels are incredibly durable and will withstand strolling on virtually any type of terrain. Like skateboards and rollerblades, we’ve used sealed ball bearings in the wheels which are designed to reduce friction and support heavy loads. Totally worth the investment, your children will benefit from these upgraded wheels. Expect the smoothest ride with the Caboose VaryLight. These wheels are quick-released for easy removal when you want to store your Caboose.
Car seat adapters (brand specific and sold separately) can be used in the front or rear so baby is close to mom or dad. These new car seat adapters are ‘click in’ and sold separately. The Caboose VaryLight front seat can easily be removed to convert the stroller to a frame stroller to carry the infant car seat. In this configuration, there is still room for a standing rider or, the VaryLight can be extended to use the bench seat.
A swing away tray that is accessible from either side and easily removable is an enhanced feature of the Caboose VariLight. Additional cup holders are easily attached (sold separately) and these can be used in the rear position as well.
When not in use, the Caboose VaryLight can be folded with a one-handed action. The standing fold is efficient and includes an auto-lock feature.
The gorgeous graphite frame gives the Caboose VaryLight a classy, modern look while offering the best in durability and function. Constructed of 6061 aircraft aluminum, the Caboose VaryLight has an overall capacity of 110 lbs. or 55 lbs. per seat. Canopy and seats are made of durable 600D nylon. The canopy has an extended sun visor for extra coverage.
Check out some of the configurations below. With the Caboose VaryLight, you’ll be ready for everything!
Everything is backed up by Joovy’s incredible customer service (877-456-5049) and a Satisfaction Guarantee.
Tuesday, 3 February 2015
Watch Dave as he whips together the Joovy Tricycoo in recond time….
Tuesday, 3 February 2015
You might be the difference in someone’s life.
Monday, 2 February 2015
I reached out to you when my now 15 month old was just a few weeks old to ask a question about one of your products and wow, what a past year it has been. I began with your amazing Joovy Boob bottles and my toddler has recently graduated to the Dood sippy cup. Joovy has literally grown with my now two babies and I could not be more thankful and happy with your products and company as a whole.
As a new Mom, I originally chose the Boob bottle when I was registering at Buy Buy Baby with my first son, Mason. Completely lost in all of the different options, I asked which bottle the associate recommended and Joovy was it! I did receive 4 other bottles at a baby shower and when baby Mason came home, I gave each bottle a try. Over a week, he eliminated every other bottle option but the Boob and I could easily see why; less bubbles, less air, easy to latch and for Mommy, easy to clean, sleek style and incredible quality. Now, Mason is 15 months old and loves his sippy cup the Dood. It was the perfect transition.
In May, I was so excited to learn that baby #2 would be arriving in early January. Sadly, we learned in August that our second little boy had a very bad heart defect and at the time, we did not know if he would make it. We had many tests done and saw several specialists and decided to go to full term and give this little boy a fighting chance. We named him Finley (Finn) meaning warrior. Finn made it to full term and arrived on January 2, 2015 at UVA Children’s Hospital surrounded by a cardiology team ready to assist.
When we checked into the hospital and met with the team, I gave them two Joovy Boob bottles and asked the NICU to make sure that they fed him with these. Finn couldn’t eat for the first two days but when he finally could, I was so excited to begin using the bottles.
Because Finn has a bad heart defect, his body has to work twice as hard and use twice as much energy to do even the simplest things. The activity that burns the most calories is eating. The Boob bottle solved this for me. Finn uses less energy to eat from this bottle because it is so easy for him. This is such a relief for me because he needs to gain weight for his upcoming open heart surgery. The nurses loved my bottles. Every time I had them out, they were smiling and I am so grateful that they helped me by using them instead of the one time use ones from the hospital.
Joovy has been a special part of my family for over a year now and has made me feel like a super mom. I’m looking forward to both boys growing and thriving and integrating more Joovy products into our life. I am overly impressed with the quality, durability and mostly, the incredible customer service.
Thank you Joovy!!!
Note from Joovy:We are praying and pulling for Finn. This beautiful boy is in our hearts each and every day. To follow Finn’s progress and learn more about how he is doing, be sure to follow here.
Mason’s little brother Finn enjoying his Joovy bottle. He was born with a rare heart defect and was hospitalized for over three weeks. He is home now and awaits surgery but when he is in the hospital, I bring these bottles and he loves them and so do the nurses it’s imperative that Finn gain weight and this bottle makes that happen for him!
Tuesday, 27 January 2015
We’re almost one month into the New Year and time to remember it’s the enduring changes we make that will affect our lives most. Don’t let frustration or slip ups get you down! Stay focused on the long haul and keep your eye on your goals. YOU’VE GOT WHAT IT TAKES!
Friday, 2 January 2015
The year is young and so is baby. Starting the day with a walk will energize you for the rest of the day!